Privacy Policy

Last updated: September 4, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, list a property, or contact us. This may include:

  • Personal information (name, email address, phone number)
  • Property listing information and photos
  • Payment information (processed securely through PayPal)
  • Messages and communications through our platform

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends and usage

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

  • When you explicitly consent to the sharing
  • To comply with legal obligations
  • To protect our rights and safety
  • With service providers who assist us in operating our website (like PayPal for payments)

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.

5. Cookies

We use cookies to enhance your experience on our site. You can choose to disable cookies through your browser settings, but this may limit some functionality.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.

7. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your account and data
  • Opt out of certain communications
  • Request a copy of your data

8. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: info@matvio.com
Address: Vancouver Island, British Columbia, Canada